Terms & Conditions

By accessing or using Smart Tech services—including Internet, TV, Cable, Home Phone, Mobile, and bundled solutions—you agree to comply with all applicable laws and these Terms & Conditions. We reserve the right to update or modify these terms at any time, with changes communicated as required. All transactions may be subject to verification to maintain a safe and secure service environment.

Eligibility

To use our services, you must:

  • Be at least 18 years of age
  • Have the legal authority to enter into a binding agreement

Payment Terms

All payments are subject to:

  • Secure processing through authorized payment gateways
  • Possible delays or declines during verification checks
  • Smart Tech’s right to review, refuse, or flag transactions when necessary

Refund Policy

Payments are generally final and non-refundable, except in cases where:

  • Duplicate or incorrect charges are identified
  • Technical issues prevent successful transaction processing

To request a refund review, please contact our support team with complete transaction details.

Changes to Terms

Smart Tech may revise these Terms & Conditions at any time without prior notice. Updates will be communicated through:

  • Notices posted on our website
  • Continued use of our services, which constitutes acceptance of the revised terms

Limitation of Liability

By using our services, you acknowledge that:

  • Smart Tech is not responsible for service interruptions caused by third-party providers
  • We are not liable for delays or failures resulting from technical or provider-related issues

Dispute Resolution

  • Any disputes will be resolved through binding arbitration
  • Arbitration will take place within our business jurisdiction
  • We aim to resolve concerns fairly and efficiently, avoiding litigation whenever possible

Compliance with Laws

You agree to use our services in accordance with all applicable laws, including:

  • Avoiding fraudulent or unlawful activities
  • Complying with tax obligations
  • Respecting intellectual property and third-party rights

Privacy

Your privacy is handled in accordance with our Privacy Policy:

  • Only essential data is collected to provide services
  • Personal information is stored securely and never sold to third parties